A problem has been found on a few of the CROSS TRAIL 5X, CROSS TRAIL 5 ULTRA and LR500 LIMITLESS headlamps. The problem happens approximately 7 seconds after the blink mode has been activated and the result is that the battery stops delivering power to the headlamp. If you have encountered this problem you will notice that the battery will not function even though you try to restart the headlamp.
Please note that the battery can be reset and functional in all light modes except in blink mode again by connecting it to a charger via the USB port. Note that even if the battery has been reset, the problem will repeat itself if the lamp is put in blink mode. If you have a headlamp with this problem please contact firstname.lastname@example.org and we will help you with this matter. We are sorry for any inconvenience caused due to this problem.